Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • FAQs
  • General

How long does onboarding take?

Written by Bonita Fowlersmith

Updated at July 27th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQs
    General Operation Shipment Tracking Billing Booking & Quoting Customs & Compliance
  • Full Platform
    Dashboard & Insights Quoting & Shipment Overview Customs Communications Individual Shipment Teams & Partners
  • Shippabo View
    Dashboard & Insights Quoting & Shipment Overview Communication Individual Shipment Teams & Partners
  • What's New
    2024 January 2025 April 2025
  • Glossary
    General Shipping Terms Destination Related Terms
+ More

Average onboarding takes 2-10 business days, depending on the complexity of your supply chain. When you begin the onboarding process, you can expect the following steps: Our team dedicated to onboarding will arrange a quick call with you to finalize the setup of your account on our platform and equip you with the necessary tools to start tracking your shipments. The onboarding process is intended to be easy to follow and user-friendly, and you can complete it at your own pace. If necessary, we can even onboard you within a single day. We also provide comprehensive training sessions to ensure that you are well-prepared to take full advantage of our software. To start tracking your shipments, you can begin the process in a matter of minutes. Simply upload your MBL or Container number and Carrier, click “Track,” and your shipment's tracking details will be available on the platform in just a few moments. This efficient tracking process allows you to effectively manage and monitor your shipments throughout their entire journey.

training time onboarding duration

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • What is Shippabo?
  • Is Shippabo easy to install?
  • Is Shippabo an NVOCC?
  • Where does Shippabo ship from?
Shippabo Header Logo
Shippabo helps businesses optimize their logistics management with a machine-learning platform, integrated services, and real-time insights.

Quick Links
Platform
Forwarding Services
Company
About
Career
Contact
Resources
Knowledge Base
Case Studies
Ebooks
Blog

© 2023 Galleon Technology, Inc.
All rights reserved
Terms of Use | Privacy Policy | 沪ICP备2023099189号

Visit facebook Visit twitter Visit linkedin Visit youtube
Expand