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Shipment

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQs
    General Operation Shipment Tracking Billing Booking & Quoting Customs & Compliance
  • Full Platform
    Dashboard & Insights Quoting & Shipment Overview Customs Communications Individual Shipment Teams & Partners
  • Shippabo View
    Dashboard & Insights Quoting & Shipment Overview Communication Individual Shipment Teams & Partners
  • What's New
    2024 January 2025 April 2025
  • Glossary
    General Shipping Terms Destination Related Terms
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Shipment

  • What is a Shipment Lifecycle?
  • How Far in Advance Do I Need to Submit My Booking Request?
  • How Much Free Time Do We Get When Our Shipment is Being Delivered Via Truck?
  • Can I Have a Shipment Delivered Directly to a Client's Location?
  • How much free time do we get when our shipment is being delivered by truck?
  • How is my health score calculated?
  • Can I Update the Partner Roles within Multiple Shipments at Once?
  • Will my suppliers see my rate sheet or quotes in the platform when they create a shipment through the new booking flow?
  • Do you pick up from the ports?
  • What is the "Predicted Delivery Date" on my Shipment?
  • What do the Various Dates on my Timeline Mean?
  • What is the Difference between the "Initial Prediction" and the "Real time Prediction" for my Delivery Date?
  • Can I upload my Product Catalog to the Platform?
  • What is the Cargo Ready Date?
  • What is Cargo Insurance?

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