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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQs
    General Operation Shipment Tracking Billing Booking & Quoting Customs & Compliance
  • Full Platform
    Dashboard & Insights Quoting & Shipment Overview Customs Communications Individual Shipment Teams & Partners
  • Shippabo View
    Dashboard & Insights Quoting & Shipment Overview Communication Individual Shipment Teams & Partners
  • What's New
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  • Glossary
    General Shipping Terms Destination Related Terms
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General

  • What is Shippabo?
  • Is Shippabo an NVOCC?
  • Where does Shippabo ship from?
  • Does Shippabo Offer Service to Canada?
  • Is Shippabo easy to install?
  • Is there a platform fee?
  • Is my supply chain too complex?
  • How long does onboarding take?
  • Will Shippabo work with my other softwares?
  • Will Shippabo work with my forwarders/partners?
  • Do I Need to Fill Out a Credit Application?
  • What Languages Are Available in the Platform?
  • Are My Suppliers Required to Use the Platform?
  • Where is Shippabo's China Team Located?
  • Can My Account Information Be Updated Once It's Already Entered?
  • What is a rate sheet?
  • Where can I access my rate sheet?
  • Where can I Edit my Notifications Settings?
  • What is Shippabo's tariff?
  • How do Fixed Rate Contracts work?
  • How does Allocation for my Fixed Rate Contract work?

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  6. How to Create a New Quote Request
  7. How to Approve or Reject a Quote
  8. How to Schedule a Report
  9. How to Create a Shippabo View Tracking Shipment
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