Details Ahead of your First Invoice
Written by Bonita Fowlersmith
Updated at June 17th, 2025
Table of Contents
What to Expect Next:
- Our Invoicing Procedure:
Our typical invoice procedure involves issuing the first invoice around the same time your Arrival Notice is sent, typically 5-7 days before the Port of Discharge (POD) Arrival. This invoice will include freight charges, as well as origin, customs, and destination delivery charges, if applicable. If you don't have an ACH account, customs duties will also be included in this invoice. Should there be any additional destination delivery charges not anticipated, such as waiting time, pre-pull, or bobtail fees, we will issue an additional invoice once these charges are confirmed.
- Does Shippabo Have a Fee Schedule?
Please note, additional charges may be incurred that cannot be predicted, including, but not limited to, Detention, Demurrage or Waiting Time. Our standard fees can be found on our fee schedule, linked here.
Training Resources:
How to Pay for your Invoice:
The Shippabo platform offers a seamless process for paying invoices directly within the platform. To pay the invoice for a specific shipment, navigate to that shipment and click on the Invoice tab. Here, you can view any open and paid invoices, along with the due and paid dates. Scroll to the bottom of the page and click Pay Invoice. You'll have the option to pay via credit card, bank account, or ACH/wire.
A Detailed Guide on How to Pay for your Invoice
Where to Locate your Invoice in the Platform:
In the Shippabo platform, navigate to the Finance → Statements tab in your main navigation bar. This is where all your current and past invoices are stored. You can view all upcoming invoices due within a specific timeframe and reference past invoices that have been paid.
A Detailed Guide on Shippabo Invoices