What is a shipment health score?
Written by Bonita Fowlersmith
Updated at July 27th, 2024
Table of Contents
The Health Score, unique to each shipment, is calculated using a combination of historical data, real-time updates, and status information obtained from carriers. This comprehensive approach ensures an accurate assessment of your shipment's health. The health score will begin calculating once the shipment is booked. The base for your health score is 100 and from there it will be adjusted as updates are received along the journey of your shipment.
How the Health Score is calculated
An advanced algorithm incorporates and evaluates various factors, drawing insights from our carrier and partner data, coupled with real-time updates and signals originating from carriers, ports, and terminals. This in-depth analysis covers every segment of your shipment, from origin to destination, providing a reliable measure of shipment health.
Where can I locate my health score?
When you’re viewing your individual shipment in the platform, the health score for your shipment is located at the top of your shipment screen, within your individual shipment header.
The shipments that you’ve placed on your watch list will also have the health score visible on your dashboard for your quick reference.
The shipments that you’ve placed on your watch list will also have the health score visible on your dashboard for your quick reference.
By filtering your shipment view based on Health Score, you can swiftly identify shipments that may require attention or action. The platform also allows you to create automated reports highlighting shipments with lower Health Scores for enhanced monitoring.
In summary, leveraging the Health Score feature is a highly effective strategy to promptly pinpoint shipments that may necessitate intervention or face potential risks, ensuring proactive management and timely decision-making.